10 Questions to Ask Before Hiring a Removalist

To avoid any potential anxiety or stress when organising a move to your new home, it is essential to ask the right questions before committing to hiring removalists. Here are the top 10 questions that Great Gold Coast Removals recommends you to ask:

Question 1: How do I choose a removalist company? Research each company’s area of expertise, check their social media accounts for customer testimonials, and read reviews from previous customers. Real and honest customer reviews are the best testament to a company’s performance.

Question 2: Are they accredited? How long have they been in the industry? Many moving companies are accredited by the Australia Furniture Removers Association (AFRA). Only furniture removalists with the necessary equipment, vehicles, premises, and staff training to complete a professional move receive accreditation. Choose a company like Greater Gold Coast Removals, which holds an AFRA qualification, for peace of mind that your furniture will be handled with utmost care.

Question 3: Can they move electronic furniture, computers, and other electronics? 

Greater Gold Coast Removals have expert staff to handle delicate equipment, including disassembling, storing, and transporting computers and fragile electronic furniture.

Question 4: Will they use floor protection in transit? Greater Gold Coast Removals uses floor protection when required to prevent damage to your items during transit.

Question 5: Is their team experienced in disassembling and reassembling furniture? Greater Gold Coast Removals’ expert team has the necessary skills and knowledge to help you disassemble your office furniture at the pick-up point and reassemble it at your new destination for a hassle-free experience.

Question 6: Do you need to empty filing cabinets before moving day? It’s always wise to empty any drawers or filing cabinets before moving day to avoid potential accidents during transit.

Question 7: Could there be any additional charges for the move? While Greater Gold Coast Removals is transparent about all upfront charges, unforeseeable circumstances such as weather, traffic, and road accidents can occur. Advise your preferred route before the day of travel to avoid incurring toll fees or additional billing on time increments. Rates for moving days differ depending on whether you prefer to move on a weekday or a weekend.

Question 8: What packing supplies can their company provide? Greater Gold Coast Removals is an all-encompassing moving and storage company that stocks all necessary packing supplies, including moving boxes, tape, box cutters, stationery, and much more.

Question 9: What items can they not move? Some items, such as small breakables, personal items, and classified documentation, cannot be legally moved by Greater Gold Coast Removals. They advise transporting these belongings with the client to avoid potential loss or damage. Additionally, they are not permitted to carry flammable, poisonous, toxic, or corrosive liquids for safety reasons.

Question 10: Do they have storage options? What if you need to store items not currently in use? Greater Gold Coast Removals offers storage solutions, including container storage and self-storage options, to help you organize the best storage solutions suited to your business.